Privacy Policy

At Shezora, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase through our website.

Shezora is a women's hygiene and wellness brand founded by Kumar Kaushal Gaur and Pooja Gaur, dedicated to providing safe, comfortable, and high-quality menstrual care products while maintaining the highest standards of customer privacy.

By accessing or using the Shezora website, you agree to the collection and use of your information as described in this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us at support@shezora.com 

This Privacy Policy applies only to the Shezora website and services. It does not apply to third-party websites, applications, or services that may be linked from our website.

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Information We Collect

When you visit or shop on our website, we may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• PIN Code
• Payment Information (processed securely through our payment partners)
• Order History
• Cookies and Website Usage Data

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How We Collect Information

We collect information when you:

• Create an account (Optional)
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Participate in promotions or surveys
• Leave product reviews
• Browse our website using cookies and similar technologies

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How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our website and shopping experience
• Send order confirmations and shipping updates
• Respond to your inquiries
• Inform you about new products, offers, and promotions (only if you have opted in)
• Prevent fraud and ensure website security
• Comply with applicable legal obligations

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Cookies

Shezora uses cookies and similar technologies to:

• Remember your shopping cart
• Save your preferences
• Improve website performance
• Analyze website traffic
• Provide a personalized shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

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Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only with:

• Payment gateway providers
• Shipping and logistics partners
• Technology and website service providers
• Legal authorities when required by law

These partners receive only the information necessary to perform their services and are required to keep your data confidential.

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Data Security

Shezora implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

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Your Rights

You may:

• Access your personal information
• Update your account details
• Request correction of inaccurate information
• Request deletion of your account (subject to legal requirements)
• Unsubscribe from promotional emails at any time

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Third-Party Websites

Our website may contain links to third-party websites. Shezora is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

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Changes to This Privacy Policy

Shezora reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

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Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Shezora
Email: support@shezora.com (replace with your official email)